Do you know the difference between a headset and a chainstay? How about the pros and cons of an aluminum frame vs one made of steel or carbon? If you don’t, you could feel intimidated walking into some Charlotte bike dealers.
Communication. It’s important to get over that fear factor of the bike shop speaking a foreign language. You should be able to communicate your unique needs to the staff, who in turn must speak with you on a level you’ll understand.
One way to try out a shop is to take a class. For example, we provide clinics on topics such as how to change a flat. Taking a class will help you evaluate how friendly and welcoming our shop is and give you more technical understanding of the bike so you can communicate better.
Service. Working with a shop’s bike mechanic is also important, just like when you take your car for service. You want a mechanic you can communicate with and trust, so bring your bike when you want to discuss a problem. You’ll be in a better position to describe what’s not working correctly even if you don’t know the name of the part.
Community. Specialty bike dealers support the cycling community, and we think it’s important that we share your values and promote the type of cycling you do. You’ll see us at major road-biking events and several rides originate at our shop. This makes it easy for riders to come a little early and pick up the essential road accessories like a spare tube, water bottle or energy bar.
Consider communication, service and community when choosing your next Charlotte bike dealer.
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